Uber Is Including A Panic Button, three Years After Rolling One Out In India


In case your Uber trip lands you in an emergency state of affairs, you’ll quickly have the ability to alert 911 from throughout the app.

Uber CEO Dara Khosrowshahi introduced the addition in a weblog Thursday morning as a part of what the corporate is looking a “security heart” that may reside on the house display throughout rides.

Critically, the 911 characteristic will show the automotive’s real-time location so riders can cross the knowledge alongside to dispatchers. Uber will finally present that data on to 911 dispatchers mechanically, however for now, the power solely exists in Denver, the place it’s being beta examined.

Along with calling the cops, the security heart will let riders share their location and journey information with as much as 5 contacts. Uber will share the corporate’s course of for driver background checks and insurance coverage data in that a part of the app, in addition to the neighborhood tips ― Uber’s checklist of actions that may end in riders getting banned.

Uber clients in India have had entry to an analogous panic button since 2015 after an Uber driver raped a lady in New Delhi. On the time, Uber stated it had no intention of bringing the characteristic within the U.S. 

“Within the U.S., 911 is the panic button,” then Uber safety chief Joe Sullivan informed the Washington Publish in 2016, including it could be “a stretch” for the corporate to enhance on pre-existing emergency alert infrastructure.

That’s the kind of mentality Khosrowshahi desires to maneuver away from as he seeks to burnish Uber’s tarnished public picture.

“The very first thing that we wish to do is absolutely change Uber’s substance, and the picture might observe,” Khosrowshahi informed the Related Press in an interview printed Thursday. “The bulletins that we’re making are only a step alongside the way in which of creating Uber basically safer for drivers and riders.”

As a part of the security initiatives, Uber additionally says it is going to run background checks on all its drivers on an annual foundation and proactively seek for any prison complaints in opposition to its staff in between screenings as nicely.



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